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Richpanel raises funding to eliminate customer service tickets for ecommerce

Stockwood Strategy

Richpanel, a revolutionary customer service platform for the ecommerce industry, has raised an undisclosed investment as part of Sequoia Capital India’s Surge with the aim to eliminate customer service tickets with an “Amazon-like” customer account section. Founded in January 2019 and headquartered in both India and the US, Richpanel was created with the purpose of helping ecommerce companies scale business without hiring more agents. The platform allows merchants to design an account page on their online storefront where they can automate order tracking, exchanges, returns, cancellations, and any other scenario which would otherwise result in a support ticket. While tech giants like Amazon and Uber have made massive investments to automate their purchase & post purchase flows like “where is my order” and “change trip destination”, these kinds of queries result in support tickets for every other business. They rely on a team of agents and a ticketing system to handle them, creating costs and inefficiencies. Richpanel’s platform helps these businesses launch a self-service portal on their stores, allowing customers to perform actions without ever having to contact a support agent. This means businesses can scale their operations without constantly expanding their support team. “The first time I disputed a cancellation fee on a ride-sharing platform, I mentally prepared myself for a 15-minute-long chat with a support rep, but I was pleasantly surprised when the entire process took less than 60 seconds. This automated customer service support technology can save ecommerce businesses millions of dollars, and we felt there was a real need to productize this for everyone else,” said Amit RG, CEO at Richpanel “At Richpanel, our goal is to help clients eliminate unnecessary support tickets. Businesses have tried chatbots, FAQs and help center solutions, but what they need is a solution that does not ‘deflect’ customers but ‘resolves’ their issues. Currently, our platform is able to resolve 40-50% of incoming queries and we will take this up to 80% over the coming months,” Amit RG added. Richpanel is the next generation in customer service support and seeks to disrupt the help desk software market as well as customer care outsourcing services, where businesses are expected to spend $110b by 20241. The platform provides a seamless experience for both visiting customers and businesses to handle cases where customers need to speak with a human. The ‘agent inbox’ helps brands manage all their support channels - email, live chat, social media & phone - from one place. The integration with ecommerce platforms help agents see complete purchase history, take order actions and respond to customers from one screen. Clients such as US-based apparel company Pawz.com are seeing positive results with Richpanel. “As one of Richpanel’s early adopters, we have been extremely happy with the platform and the team’s ability to deliver well on projects. Currently, our self-service flows powered by Richpanel are able to close nearly 60% of all incoming queries or tickets, without the need to interact with an agent,” said Julian Quintães, CEO at Pawz.com. Ends Notes to the editor 1 Radian Insights, Outsourced customer care services market worth $84.7 billion by 2020 Richpanel is a customer service solutions platform, purpose-built for the ecommerce industry. Founded in January 2019 with headquarters in both India and the US, Richpanel’s self-service platform allows merchants to design an Amazon-style account page on their store, where they can automate order tracking, returns, exchanges, cancellations, order changes and more. The platform also has an agent help desk to help customer support agents manage incoming queries across various touch points such as email, live chat, social media and phone. Today, over 1,000 merchants all over the world use Richpanel every day to support their customers. Contact Details Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://richpanel.com/

December 09, 2020 10:30 AM Eastern Standard Time

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Open Enrollment: A Money Saving Approach to Insurance from Sidecar Health

YourUpdateTV

Even before the pandemic hit, millions of Americans lacked critically needed health insurance. Now, with businesses struggling to stay afloat, millions more are at risk of losing employer-sponsored insurance, leaving them to navigate the marketplace on their own. A video accompanying this announcement is available at: https://youtu.be/SniHnV2TpPo However, there is a simple, affordable, and personalized alternative that turns patients into purchasers, giving them the ability to shop around for care as they would with any other commercial product. Enter Sidecar Health. Sidecar Health, which operates on the principle of cash payments, is turning the industry on its head. While traditional insurance acts as a middleman between patients and doctors, leading to increased costs and surprise bills, Sidecar Health members get substantial discounts (and no surprise bills) from providers by paying cash directly at the point of service. They also enjoy the freedom to see any medical service provider they need, without network restraints, and the ability to personalize a plan to fit their individual healthcare needs. Patrick Quigley, Chief Executive Officer and Co-Founder of Sidecar Health, conducted a nationwide media tour to discuss new money-saving healthcare options such as Sidecar Health that disrupt the flawed industry. Topics that Quigley discussed included: How the cash-price model differs from existing insurance options How “cash-price” insurance saves money by getting rid of the inflated commercial prices negotiated by traditional insurance How COVID-19 has impacted health insurance and healthcare in the U.S. How those who have lost employer-sponsored coverage can access high-quality coverage on their own terms How an unexpected medical procedure led Patrick to his a-ha! moment and the creation of Sidecar Health For more information visit: sidecarhealth.com About Patrick Quigley, Chief Executive Officer and Co-Founder, Sidecar Health: Patrick Quigley founded Sidecar Health in 2018 as a new approach to insurance. The company now operates in 14 states using a disruptive cash-price model to save members 40% or more on health care costs. With a storied career spanning 15 years in health insurance, Patrick has led companies dedicated to various aspects of the industry. He spearheaded the growth of Healthplans.com, a leading website that connected 35 million people with carriers and brokers to find plans for their families. Patrick also served as CEO of Katch, which helped carriers enroll new members in individual health plans producing over $3B in annual premiums. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 09, 2020 10:20 AM Eastern Standard Time

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Redefining WFH: Achieving Work-Life Balance in the Remote Work Era

YourUpdateTV

With many companies currently operating virtually and business travel still largely on hold, many consumers feel like they’ve been living a real-life “Groundhog Day,” working and living in the same space at home day in and day out. Recently, Janis Cannon, Senior Vice President, Upscale Brands at Choice Hotels International, shared some better options for consumers yearning for more control of their time and space and looking for a change of pace and scenery. A video accompanying this announcement is available at: https://youtu.be/YpxNXAp_9O0 Consumers have started to redefine the boundaries of work, life and leisure. For many, the acronym WFH or “work-from-home” has evolved into “work-from-hotel,” a trend that gives consumers that much-needed change of scenery and boost of productivity they crave for themselves and their families. Inspired by the traditional habit of extending a business trip to enjoy leisure time, consumers are flipping the script and working-from-hotel 9 a.m. to 5 p.m., then finding the change of pace they crave from 5 p.m. to 9 p.m. To learn more about this “workcation” (work + vacation) trend, Cambria Hotels surveyed consumers who are currently working remotely and who typically travel for work at least 3-5 times per year. The brand discovered several interesting insights from the survey, including how consumers are navigating their work-life balance while working from home and how they are redefining the boundaries of work, leisure and more. Cambria Hotels’ poll research indicated consumers are struggling to find work-life balance. They are missing the natural separation between work and home and say that it feels like work is “always on,” and they find it hard to “turn it off” at the end of the day. Almost half (45.6%) of consumers feel that they are working more since they started to work from home. For many (62%), the constant access to technology makes them feel like they are “always on.” For others (46%) the constant distractions of working from home are an ongoing source of frustration. Well over half (62.6%) indicated they’re somewhat or very likely to consider a workcation. After the pandemic is over, even more consumers (77.5%) indicate they are somewhat or very likely to consider a workcation. For travelers, Cambria hotels offer ideal destinations to work-from-hotel for upcoming workcations. Each of the brand’s more than 50 hotels throughout the country features thoughtful and inspirational design in guest rooms and throughout the hotel, as well as locally inspired food and beverage options that reflect the surrounding community, including a curated selection of local craft beers. Cambria also provides amenities that today’s travelers are looking for, such as free and reliable Wi-Fi, as well as comfortable, flexible, and inspiring workspaces and break spaces in rooms and outdoor patios and rooftops. All Choice-brand hotels are participating in Commitment to Clean, an initiative that builds upon the strong foundation of each hotel’s long-standing dedication to cleanliness with enhanced training and best practices for deep cleaning, disinfecting and social distancing. Additionally, Cambria guests can limit their interactions with hotel staff by using the Cambria Contactless Concierge Service, a text messaging service for housekeeping requests, to-go food orders, meeting room requests and more. If you’re looking to plan a workcation, visit www.ChoiceHotels.com/CambriaWorkcation to learn more and take advantage of great deals, such as the Reunite for the Holidays and Save promotion running through the end of the year: stay 1 night, get 20% off; stay 2 nights, get 25% off; stay 3 nights, get 30% off. About Janis Cannon: Janis Cannon is Senior Vice President of Upscale Brands and a member of the senior executive team for Choice Hotels International, Inc. one of the world’s leading lodging franchisors. In this role, she is responsible for the overall performance and growth of the company’s upscale portfolio and leads the brand strategy and positioning of Cambria Hotels and the Ascend Hotel Collection. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 08, 2020 12:12 PM Eastern Standard Time

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The bedrock of any Artificial Intelligence platform is Domain Knowledge: CIPIO builds a Platform Advisory Board with stellar subject matter experts

CIPIO.ai

McLean, VA November 24, 2020 – CIPIO, the industry's first domain infused customer intelligence platform, announced that it had launched a Product Advisory Board with veterans from the Fitness, Customer Experience, and AI domain. Brent Zempel has created software platforms and applications for the fitness industry over the last 30 years. Brent served as the Chief Information Officer at Life Time Fitness for nearly 20 years, where he developed the firm's extensive proprietary club management software platform. "The fitness industry is going through a massive forced digital transformation, and I see it firsthand that operators are going from late adopters of technology to first and fast," said Zempel. Zempel has a startup of his own that quickly connects and streamlines the membership subsidy process between health clubs and insurance providers. "CIPIO's customer intelligence platform's capability to innovate domain-specific products is truly unique. I am incredibly excited to help them stay on top of the industry domain". Saurin Shah has 20 years of enterprise SaaS experience building products that helped fuel topline revenue growth at companies like Medallia, Salesforce, and Experian. Shah has led product strategy and roadmap execution for numerous verticals solutions and domain-specific products in the customer relationship and experience management space. "What worked in the past will not work in today's increasingly digital business environment. CIPIO's unique approach to infuse Domain knowledge into AI allows it to build highly predictive models that provide progressively deeper behavior intelligence. I'm thrilled to help CIPIO leverage its technology to reshape how companies connect with their customers." said Shah. " CIPIO is also partnering with several software solutions to provide its Customer Intelligence Platform to fitness businesses supporting their in-club and virtual offerings, including on-demand and digital fitness provider Intelivideo. "I have now seen Arnold A.I. from CIPIO in action at several gyms, and I am blown away on how precise Arnold is on its recommendations and predictions," said Adam Zeitsiff, CEO of Intelivideo. "Arnold A.I. will be an extremely valuable tool for many of our customers, and I am super excited to be partnering with CIPIO's team to continue to enhance the first intelligent assistant engine for the Fitness Industry.". CIPIO was founded on the principle that applying Artificial Intelligence without domain knowledge doesn't produce accurate and impactful outcomes. Customers don't have the time to customize and adapt generic AI tools to their business requirements. Domain-centric AI models make AI seamless, explainable, and easy to plug into an existing business process and get significant uplift. "For example, Arnold A.I., our Fitness Intelligent Assistant makes a tailored recommendation to a fitness customer on how to retain a gym member versus Mary A.I., our intelligent assistant for Faith, would help determine if a donor at a church is going to leave even if it's the same individual," said Manoj Kumar Goyal, Co-Founder & Chief Product Officer. Mr. Goyal is a veteran himself in the space of Hyper personalization, AI, Customer Data Platform and Martech, having processed petabytes of data from his experience at Oracle, Marketo, OpenX, and HP. "I have seen so many AI projects fail due to the lack of domain knowledge. I am super excited to work with such deep domain talent, and we will continue to add domain experts to our advisory board to stay true to our mission." About CIPIO: CIPIO is pioneering industry’s first domain infused Customer Intelligence Platform that democratizes hyper-personalized predictions and recommendations to create and capture new value, increase retention, and boost revenue for B2C subscribers and members. CIPIO's early adopters include Crunch Fitness, World’s Gym, Xponential Fitness, Pure Barre GO, Club Pilates GO, AKT GO, YogaSix GO, Cyclebar GO, RowHouse GO, Stretch Lab GO, and Stride GO, to name a few have seen a significant return on investment in a very short time. Contact Details Jennifer Isaac +1 315-398-9541 Jennifer@CIPIO.ai Company Website https://cipio.ai/

December 08, 2020 12:00 PM Eastern Standard Time

Cloud Conventions Launches Community, a Platform to Strengthen Attendee/Exhibitor Engagement

Convey Services

Cloud Conventions, the industry leading virtual event technology solution today expanded its capabilities by launching Community ™, a new feature set designed to promote attendee/exhibitor engagement, networking and communication. Community provides a searchable attendee and exhibitor directory for connection, a message center for interactive communication or meeting requests and a one-on-one chat feature so attendees and exhibitors can open a discussion from within a booth. “Cloud Conventions continues to pioneer new capabilities in the virtual event space with features that accelerate direct connection between sponsors, exhibitors and attendees,” said Carolyn Bradfield, CEO of Convey Services, parent company of Cloud Conventions. “Our new Community platform allows attendees and exhibitors to find each other, as well as start conversations that lead to building relationships during the live portion of a virtual event and beyond.” Community is an opt-in program accessed from attendee and exhibitor dashboards within the Cloud Conventions platform. Event managers customize searchable directories by allowing specific data to appear in contact cards and enabling messaging for two-way communication. Directory access is controlled by the event host allowing exhibitors to be added to the directory based on sponsorship levels. The new Message Center within Community organizes attendee and exhibitor outreach, as well as booth chat sessions, and manages requests for meetings using Cloud Conventions’ matchmaking service. US-based attendees can choose to opt-out of directory listings and messaging. To support strict GDPR compliance, international attendees must choose to opt-in to be contacted or viewed in the directory. Opt-in attendees become visible to exhibitors when they enter their booth. Exhibitors can select an attendee and open a chat dialog with them, or the attendee can open a dialog with the booth. Cloud Conventions maintains privacy controls to comply with both CCPA and GDPR. It supports ADA requirements to accommodate people with disabilities to avoid the risk of legal repercussions based on failure to provide attendees with easy access to content and programming within a virtual event. “ Community is only one of the platform features that promote attendee engagement within Cloud Conventions,” added Bradfield. “Discussion forums, social networking, roundtables and a host of options improve engagement between attendees, exhibitors and sponsors. We continue to focus on adding tools and creating opportunities to enhance attendee engagement and build value into the experience. When attendees are engaged, they stay in the event longer, are more motivated to interact with exhibitors and generate valuable sales leads.” Attendees receive message outreaches within their Community dashboard, get notified when new messages are waiting, and can access active message threads on any page inside the portal. Daily indexed emails collect and organize messages to provide a summary of each outreach and a link to go back to the Cloud Conventions-hosted event to read and respond. Show organizers and event managers can learn more about Community by visiting https://cloudconventions.com and explore all of the Cloud Conventions solutions and attendee engagement strategies in the resource center. About Cloud Conventions Cloud Conventions is a Virtual Trade Show and Conference Platform from Convey Services that brings new capabilities to a marketplace looking for solutions to replace the thousands of live trade shows, annual conferences and association meetings cancelled in the wake of COVID-19. Originally launched as ConveyLive, Cloud Conventions automates exhibitors and virtual booths, attendee registration, speaker sessions and reminders, invitations and email communication, while at the same time producing detailed analytics on attendee, session and exhibitor activity. Trade Associations and event managers can explore all of the Cloud Conventions solutions by visiting https://cloudconventions.com or contacting info@cloudconventions.com or call 888-975-1382. Cloud Conventions™, Community™, Cloud Kickoffs™, Conduct™, One-Touch Email Share™, Hub & Spoke™, 360° Virtual Exhibit Hall & Lobby Experience™ and ListLock™ are trademarks of Convey Services LLC Contact Details Bruce Ahern +1 770-580-0810 bahern@conveyservices.com Company Website https://cloudconventions.com

December 02, 2020 03:30 PM Eastern Standard Time

LambdaTest raises US$6m, targeting a million users in 2021

Stockwood Strategy

Cloud-based browser testing platform LambdaTest today announced it has secured US$6 million in funding led by Sequoia Capital India’s Surge, a rapid scale-up program for startups in Southeast Asia and India. Blume Ventures, Entrée Capital and Leo Capital also participated in the round, along with Gokul Rajaram and Ramakant Sharma. With the platform, companies can test their website’s look, feel and performance on different browsers, operating systems and device combinations. Equally, in today’s development cycles where automation is crucial, it allows businesses to scale as their testing requirements grow. The fundraise will fast track LambdaTest’s mission of scaling its ecosystem and building the next-generation cloud infrastructure for the developer and tester community. The proliferation of devices and browsers has made it increasingly complex and fragmented for developers to test their websites and apps. Test automation is critical with today's agile development cycles, but building an in-house device lab can be prohibitively expensive for businesses. LambdaTest bridges this gap by allowing users to run both manual and automated tests on their websites and webapps across 2000+ different browsers and operating system environments. Since its launch, LambdaTest has been used to perform more than 12 million tests by its 350,000 users including individuals, SMEs and Fortune 500 companies such as Xerox, Cisco, Deloitte, Media.net, Coca Cola, Trepp, SurveyMonkey, Capgemini, HBR, Dashlane and Zoho. Founded in 2017 by Asad Khan and Jay Singh, LambdaTest is a testing infrastructure company that allows developers to seamlessly test their websites and apps on any browser or operating system environment. “Our ultimate goal is to bring the whole testing ecosystem to the cloud platform, where all testing processes are done in a seamlessly integrated infrastructure that is easy to scale up and helps for easy application, debugging, and ultimately helping to bring out the best quality products in the shortest amount of time,” said Asad Khan, co-founder & CEO, LambdaTest. The funding caps off a busy year for LambdaTest, which saw a huge increase in demand following the pandemic and the rapid migration to digital technologies - a trend that is here to stay. The company has seen 8-10% month-on-month growth in terms of sign-ups, customers, website visits, and revenue, and has more than 350,000 users from 132 countries using the platform. “This round of funding validates our efforts and strengthens our commitment to building a next-generation cloud infrastructure for the developer and tester community,” Khan added. Ends About LambdaTest LambdaTest is a testing infrastructure company that allows users to run both manual and automated tests on their websites and webapps across 2000+ different browsers, browser versions and operating system environments. The platform has been used to perform over 12 million tests in just three years, and is now being used by over 350,000 users across 132 different countries. About Surge Surge is Sequoia Capital India’s rapid scale-up program for startups in India and Southeast Asia. Surge combines $1 million to $2 million of seed capital with company-building workshops, a global curriculum and support from a community of exceptional mentors and founders. The program’s goal is to supercharge early-stage startups and give founders an unfair advantage, right out of the gate. For more information on Surge, visit www.surgeahead.com. Contact Details Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://www.lambdatest.com/

December 02, 2020 07:00 AM Eastern Standard Time

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Optimism Abounds as Nonprofit Organizations Navigate Economic Pressures

Donors Trust

As the holiday season continues and the recognition of “Giving Tuesday” is underway, many philanthropists and charities are apprehensive about the reality of making positive differences in the lives of others before year-end. The holidays are traditionally a time where nonprofit organizations raise significant funds for operations and programming while experiencing increased requests for help. The unpredictable economy and cancellation of many fundraising events or in-person meetings will certainly affect how these nonprofits end the year. However, what is clear is that donor-advised funds (DAFs) are filling the potential void. “DAFs are positioned right now to serve the public good, especially in these uncertain times,” explains Lawson Bader of DonorsTrust. “Charitable contributions from DAFs are already easing significant economic pains for a multitude of charities as 2020 concludes.” Giving Tuesday, the first Tuesday following Thanksgiving, along with Black Friday and Cyber Monday are a global celebration of generosity. All are encouraged to help others and consider giving of their time and resources. Giving is essential this year as the economic downturn and increased unemployment cause many organizations to scale back services or use “rainy day” reserve funds just to maintain operations. “Giving from DAFs is increasing as philanthropists look to give more, and more strategically – on Giving Tuesday and beyond - making up for the unanticipated needs and demands many nonprofits are currently experiencing,” Bader continued. “DAFs are like a charitable saving account providing donors with more time to think about which charities to contribute to over time, all while their money is growing in the fund, increasing the impact of giving from both a timing perspective and amount too.” In 2020 DAFs are proving to a key source of income for charities experiencing fundraising difficulties. The charitable vehicle is growing in popularity, with nearly one million Americans utilizing DAFs to centralize and simplify giving. Low new account minimums make them the great democratizers of philanthropy – available to all, not just the privileged few. To learn more about how DAFs and DonorsTrust are making a difference, please visit http://www.donorstrust.org Established in 1999 as a 501(c)(3) public charity, DonorsTrust is a community of donors devoted to creating a better future. Our donors support charities they believe protect our Nation’s constitutional liberties and strengthen civil society through private institutions rather than with government programs. Our boutique size lets us offer our donors personal attention and advice that helps them achieve their philanthropic goals. We ensure that our donors’ intentions are protected and offer them a simple, effective and tax-advantaged way to give. Since inception, DonorsTrust has granted out over $1.3 billion to over 4,000 charities that protect our constitutional liberties and strengthen civil society without government funding. Contact Details Dan Rene +1 202-329-8357 daniel.rene@kglobal.com Company Website https://www.donorstrust.org/

December 01, 2020 01:00 PM Eastern Standard Time

Let’s Dive lands US$1.7m to make remote working more human, tackling concerns of worker isolation

Stockwood Strategy

Let’s Dive a platform for remote employee engagement and building team culture has today announced it has raised US$1.7 million in funding led by Sequoia Capital India’s Surge. The funding round also saw participation from Village Global and several angel investors*. Let’s Dive will use the funding to further build experiences on the platform to help remote teams tackle isolation, distribute the product to thousands of companies around the world and build a cross-border product team. The on-going global pandemic has upended traditional ways of working, forcing businesses all around the world to set themselves up remotely. Let’s Dive’s founders, who have been building solutions for remote teams for over five years, know from experience that isolation and the lack of team bonding are the biggest obstacles to successfully sustaining a remote work culture. Let’s Dive is a platform that eliminates isolation by bringing teams together and recreating a social space where participants can connect through a range of exciting activities. This creates deeper bonds amongst remote teams who lack the advantage of personal connections. Teams can play games like poker, pictionary, icebreakers, trivias, chess, card games and organise YouTube watch parties. Let’s Dive has already attracted over 100 teams from 28 countries to its platform. Businesses currently using the platform include teams from Silicon Valley giants like Facebook, Airtable, and in India, some of the biggest tech companies like Swiggy and Hike. Currently, Let’s Dive is an invite-only experience. Companies can apply for access on www.letsdive.io. “Having founded and run one of the first 100% remote working businesses, I have personally seen the importance of togetherness and team camaraderie as core pillars of company culture. Remote working poses a significant challenge for businesses trying to maintain this. With Let’s Dive, we set out to solve this problem and drive real engagement and interaction amongst colleagues online,” said Nitesh Agrawal, Co-Founder, Let’s Dive. “Let’s Dive has already gained strong traction and attracted hundreds of teams to our platform - without any marketing. The product’s experience is so unique that teams feel connected within a few hours of usage. With the funding and partnership from Sequoia Capital India’s Surge, as well as investors such as Village Global, we look forward to rolling out Let’s Dive to businesses globally to help them create the best possible remote team culture.” added Nitesh. The company was founded in July 2020 by Nitesh Agrawal and Om Prakash. Both have had previous experience with building and scaling startups and have worked with startups like Housing.com, Ola, Mykarma, Fitzoo. Before Let’s Dive, Nitesh led Indiez as founder and CEO, where he built a community of 10,000+ engineers from 50+ countries and was one of the first 100% remote organisations. Ends *Along with the marquee investors, top tier angels such as Utsav Somani from iSeed, Akhil Paul, Anand Chandrasekharan (Former Snapdeal CPO and Facebook Director of Messenger), Zvi Band (Founder, Contactually), Job Van (Founder, Remote.com), Ravish Naresh (Founder, Khatabook), Sai (Founder, Mobile Premier League), Cecilia Stallsmith, Sunita Mohanty (Facebook), OnDeck community and Kamir Kothari (SVB) also participated in the round. About Let’s Dive Let’s Dive is on a mission to build togetherness for businesses with remote working teams. The SaaS platform provides a social space for remote teams, and aims to help companies build their culture through fostering better human connections. Let’s Dive users can hang out, play games, or watch videos, all while sharing their audio and video with their colleagues. For more information, visit: https://www.letsdive.io/ About Surge Surge is Sequoia Capital India’s rapid scale-up program for startups in India and Southeast Asia. Surge combines $1 million to $2 million of seed capital with company-building workshops, a global curriculum and support from a community of exceptional mentors and founders. The program’s goal is to supercharge early-stage startups and give founders an unfair advantage, right out of the gate. For more information on Surge, visit www.surgeahead.com. Contact Details Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://www.letsdive.io/

December 01, 2020 07:00 AM Eastern Standard Time

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Nintendo Holiday Gift Guide 2020:Gifts the Whole Family Can Share & Enjoy

D S Simon Media

The holidays will look different for many families this year, but whether people are celebrating in-person or virtually, Nintendo has options for every gamer in the family. Recently, David Young, Nintendo spokesperson teamed with YourUpdateTV on a nationwide satellite media tour to discuss the hottest new Nintendo products and some great options for the holiday season. A video accompanying this announcement is available at: https://youtu.be/e9kyI6m_Q0s With the Nintendo Switch family of systems, families have the choice of a system that best fits their needs and personal play styles, with a broad range of games you can play together. Nintendo Switch can be played at home or on the go, while Nintendo Switch Lite is a handheld system perfect for players who love playing in handheld mode. Nintendo is also offering a special Black Friday deal with the Nintendo Switch system, Mario Kart 8 Deluxe game and a three-month individual membership* to Nintendo Switch Online all in one package at a great value price of only $299.99 – that’s like getting the game and membership for no extra cost! Here are some of the hottest Nintendo games this holiday season. Super Mario 3D All-Stars: Play three of Mario’s greatest 3D platform adventures – Super Mario 64, Super Mario Sunshine and Super Mario Galaxy – all in one package! Game & Watch: Super Mario Bros.: This new collectable device (and perfect stocking stuffer) plays classic Super Mario Bros. games and is inspired by the original Game & Watch systems first released in 1980. Mario Kart Live: Home Circuit: Mario Kart Live: Home Circuit is a new experience that lets players control a real-life kart and put themselves behind the driver’s seat by looking through the screen of Nintendo Switch. Pikmin 3 Deluxe: Pikmin 3 Deluxe is an adorable action game that can be played with one or two players. Grow a squad of adorable, plantlike Pikmin to traverse a strange world and save your planet. Hyrule Warriors: Age of Calamity: Hyrule Warriors: Age of Calamity is an over-the-top action game that takes places 100 years before the events of The Legend of Zelda: Breath of the Wild. Animal Crossing: New Horizons:: There are so many ways to create, enjoy and share your perfect island getaway. Explore and customize your island at your own pace, meeting new residents, discovering new activities, and sharing your unique island life with friends and family. Ring Fit Adventure: To keep families active, Ring Fit Adventure isfor both gamers and non-gamers alike. In the game, explore an adventure world and conquer enemies using the included accessories and the power of real-life exercises. Fitness Boxing 2: Rhythm & Exercise: Jab, uppercut and dodge to catchy pop tunes in this rhythmic boxing game! Pass a Joy-Con controller to an exercise buddy and box to the beat together. Just Dance 2021: Just Dance 2021 is the ultimate dance game, with 40 hot new tracks from chart-topping hits like “Rain On Me” by Lady Gaga & Ariana Grande, “Blinding Lights” by The Weeknd and “Ice Cream” by BLACKPINK x Selena Gomez. Nintendo Switch Online: This paid service lets you take your gaming up a notch with online multiplayer and exclusive benefits. With a Nintendo Switch Online membership, gain access to a large collection of NES and Super NES games that are great to play anytime, anywhere. For more information, visit https://www.nintendo.com/holiday/. * Included Nintendo Switch Online membership will auto-renew after three months. Terms apply. nintendo.com/switch-online About: David Young: Assistant Manager, PR at Nintendo A Nintendo veteran of more than 30 years, David Young is Assistant Manager of Public Relations working with media, celebrates and influencers. Young began his Nintendo career as a consumer service representative and game counselor and helped Nintendo launch every game system beginning with the Super Nintendo Entertainment System to the current Nintendo Switch system. About Nintendo: The worldwide pioneer in the creation of interactive entertainment, Nintendo Co., Ltd., of Kyoto, Japan, manufactures and markets hardware and software for its Nintendo Switch™ system and the Nintendo 3DS™ family of portable systems. Since 1983, when it launched the Nintendo Entertainment System™, Nintendo has sold more than 5 billion video games and more than 779 million hardware units globally, including Nintendo Switch and the Nintendo 3DS family of systems, as well as the Game Boy™, Game Boy Advance, Nintendo DS™ family of systems, Super NES™, Nintendo 64™, Nintendo GameCube™, Wii™ and Wii U™ systems. It has also created industry icons that have become well-known, household names, such as Mario, Donkey Kong, Metroid, Zelda and Pokémon. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 01, 2020 06:11 AM Eastern Standard Time

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